Privacy policy

• 3.1. Contact Data
  
  When you establish contact with us via e-mail, telephone, mail or through our contact form, we process your voluntarily provided personal information (address, name, company, email, phone number) and your request for the purpose of processing the request and answering any follow-up questions (pre-contractual measures or overriding legitimate interests). If necessary, we transfer these data  to our group companies for the purpose of processing the request. Of course, any further transfer will only take place with your consent.
  
  
• 3.2. Orders through the webshop
  
  For the purpose of processing your order, we process your registration data and additionally the selected goods, notes to your orders, delivery address and credit card data (credit card provider, credit card holder, the last four digits of the credit card number). The data provided by you are required to fulfill the contract or required to perform pre-contractual obligations. Without this data, we cannot conclude a contract with you. A transfer of data to third parties will not take place, except to appointed suppliers and shipping companies as well as our tax advisor to fulfill our tax obligations.
  
  
• 3.3. Transfer to Third Parties
  
  In addition to the above-mentioned data transfers, we transfer your personal data to the extent necessary to external agents or service providers:
  
  
  • IT service providers and / or provider of data hosting or data processing or similar services;
  • to other service providers, suppliers of tools and software solutions that also support us in providing our services and act on our behalf;
  • to our affiliate, the DO & CO Aktiengesellschaft, Stephansplatz 12 , 1010 Wien, Tel: +43-1-74000-1001, Fax: +43-1-74000-1009, for the purpose of the fulfilment of contractual and statutory obligations;
  • to any third parties who are involved in the fulfillment of our obligations (such as service providers for the delivery of your webshop order, payment service provider for the payment processing of the web shop, banks for payment processing);
  • to other third parties to the extent necessary (eg accountants, insurance companies in the insurance case, legal representative in the present case, etc);
  • to authorities and other public authorities in order to comply with mandatory laws (eg tax authorities etc).
    
    

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If you wish to disable cookies, you can set your browser so that it informs you about the use of cookies and allow it only in individual cases. Please note, that when disabling cookies the functionality of our site may be limited.

We take appropriate technical and organizational security measures to protect your personal data against accidental or unauthorized destruction, alteration or against loss, theft and unauthorized access, disclosure, reproduction, use, modification or access.

Thus, our secure server software encrypts all your personal information such as credit card number, bank code, bank account number, name and address. This information cannot be read by unauthorized persons during transmission on the Internet. When encrypting the characters you enter are converted into a code that can be securely transmitted over the Internet. This means that our customers are optimally protected from unauthorized accesses.

You have the right to access the personal data concerning you that is being processed by us. Additionally, you have the right to rectification of inaccurate data and to erasure your data. You can furthermore be entitled to the right to restriction of processing of your data as well as the right to receive the personal data concerning you in a structured, commonly used and machine-readable format.